Privacy policy

Privacy Policy

Last updated: April 26, 2026

DepotWear™ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). DepotWear™ is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: including credit card, debit card, payment card information, transaction details, payment confirmation, and other payment details.
  • Account information: including your username, password, security questions, preferences, and settings.
  • Transaction information: including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, cancel, and your past transactions.
  • Communications with us: including information you provide when contacting customer support.
  • Device information: including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
  • From our service providers, including when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: We use your personal information to provide the Services, process payments, fulfill orders, remember preferences, send account notifications, process purchases, returns, exchanges, or other transactions, manage your account, arrange shipping, enable reviews, and create a customized shopping experience.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending promotional communications by email, text message, or postal mail, and showing online advertisements for products or services.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, and protect the Services.
  • Communicating with You: We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
  • Legal Reasons: We use your personal information to comply with applicable law, respond to valid legal process, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct, request, or consent to our disclosure of certain information to third parties, such as for shipping, social media widgets, or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce applicable terms, or protect and defend the Services, our rights, and the rights of users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we may use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and Shopify. In these circumstances, Shopify may be responsible for processing your personal information, including responding to requests to exercise your rights over the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy or Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on third-party websites or platforms.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined by applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have the right to request access to personal information we hold about you.
  • Right to Delete: You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information or targeted advertising as defined under applicable privacy laws.
  • Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send non-promotional emails, such as messages related to your account or orders.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may also have the following rights:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. Withdrawing consent will not affect the lawfulness of processing based on consent before withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof of authorization and may need you to verify your identity directly with us.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: info@depotwear.com
Address: 2921 Strovolos, Cyprus

For the purpose of applicable data protection laws, DepotWear™ is the data controller of your personal information.